Do you ship to my country?
If your country is not in the drop-down menu of available countries, it means we do not accept orders online from your country at this time. But we may still accept orders off line if the order amount is over $1000. Please contact us, let us know which products you are going to buy and how many do you plan to buy, we may quote you prices and shipping if the order is over $1000.
We accept Bank Wire Transfer as major payment method for international orders. We may also accept PayPal as payment method for small orders from limited countries.
- Bank Wire Transfer: We will send you bank wire transfer instructions after receive and verify the your order.
- PayPal (limited countries and amount)*: Although we accept PayPal as payment method
for international orders from certain countries, your order still may be
rejected if you have an unconfirmed address with your PayPal account. If this
is the case, Bank Wire Transfer will be the only payment method we accept for
How much is the shipping charge?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to cart, it will bring you to shopping cart page
There is "Calculate Shipping" function in shopping cart page. This function is for USA addresses only. For shipping to outside USA, click "Proceed to Checkout", it will bring you to "Check Out" page. The available shipping methods and rate will show up after enter shipping address.You will know exact shipping charge before you confirm and submit the order.
In case you need to return the purchased products to us, please note that shipping charges are not refundable and you are also responsible for the cost of shipping returned merchandises back to BiX International Inc.
Following are estimated delivery time needed for different shipping methods. Time hold by destination country custom not counted in the estimated days.
Please note that online tracking is not available for First Class International Mail or International Priority Mail. If you do not receive your order after 30 days, please let us know immediately. We are sorry that we can not accept any lost package claim after 60 days from shipping date.